Cobblestone Auto Spa - Vehicle Damage
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New ReviewerGot stuck in the tunnel twice and my fog light broke off my vehicle. General Manager saw fog light on before I went through the tunnel.
But did not see it after I left the tunnel. And claims that it is nowhere underneath the track. My vehicle got stuck by the dryers and my car started to reverse and steering wheel started to jiggle around. Instead of checking for my missing a fog lights he stated that they will not inform me if they have found it in the future.
And now I left the car wash without a fog light. Not the best way I wanted to have a car wash done. For now on I am sticking it to only hand washing my vehicle.
Also when you try to call customer service to get the issue resolved no one answers instead you have to leave a voicemail. Which I feel like they dont want to get back to the customers.
Preferred solution: Let the company propose a solution.
Location: 7501 East Indian School Road, Scottsdale, AZ 85251
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